This Privacy Policy (hereinafter, the "PRIVACY POLICY") governs the collection and processing of personal data by FEVERSAVE S.L. (hereinafter, "FEVERSAVE") as data controller, in relation to the data provided by users through the website https://www.feversave.com/ (hereinafter, the "WEBSITE").
FEVERSAVE reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments. In case of relevant changes, the user will be duly informed.
1. WHO IS THE DATA CONTROLLER?
The data controller for your data is:
FEVERSAVE S.L.
Tax ID: B06746101
Address: Calle Balance 42, 41927 Mairena del Aljarafe, Seville (Spain)
Email: info@feversave.com
2. HOW DID WE OBTAIN YOUR DATA?
The personal data processed by FEVERSAVE has been provided directly by the user through:
- Website forms
- Purchase processes
- Newsletter subscription
- Email contact
- Social media interaction
If you provide data of third parties, the user guarantees having previously informed them and obtained their consent.
3. WHAT DATA DO WE PROCESS?
FEVERSAVE may process the following categories of data:
- Identification data: name, surname
- Contact data: email, phone, postal address
- Account data: username, password
- Transaction data: products purchased, purchase history
- Payment data: managed by secure external gateways (not directly stored by FEVERSAVE)
- Navigation data: IP, website behavior, cookies
- Social media data
4. FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?
Your data will be processed for:
- Managing your user registration
- Processing orders and shipments
- Managing payments
- Handling queries or complaints
- Sending commercial communications
- Managing newsletter subscriptions
- Improving user experience
- Performing analysis and statistics
- Creating commercial profiles based on browsing habits to offer personalized products
5. LEGAL BASIS FOR PROCESSING
The processing of your data is based on:
- The execution of a contract (purchases)
- User consent
- Legitimate interest (e.g., sending commercial communications to customers)
You may withdraw your consent at any time.
6. TO WHOM DO WE DISCLOSE YOUR DATA?
Data may be disclosed to third parties when necessary to provide the service:
- Technology platforms (Shopify, hosting, etc.)
- Payment gateways
- Shipping companies
- Email marketing tools
Likewise, they may be communicated to public authorities when there is a legal obligation.
Some providers may be located outside the European Economic Area. In these cases, appropriate safeguards will be adopted in accordance with the General Data Protection Regulation.
7. HOW LONG DO WE RETAIN YOUR DATA?
Data will be retained:
- While there is a contractual relationship
- Until its deletion is requested
- For the legally required periods
Subsequently, they will be deleted or anonymized.
8. WHAT ARE YOUR RIGHTS?
You can exercise the following rights:
- Access
- Rectification
- Erasure
- Restriction of processing
- Data portability
- Objection
You can also withdraw your consent at any time.
To exercise them, you can contact: info@feversave.com
If you believe your rights have not been respected, you can contact the Spanish Data Protection Agency (www.aepd.es).
9. SECURITY MEASURES
FEVERSAVE applies appropriate technical and organizational measures to guarantee the security of personal data, preventing its alteration, loss or unauthorized access.
10. COMMERCIAL COMMUNICATIONS
FEVERSAVE may send commercial communications:
- With user consent
- Or based on legitimate interest, in the case of customers
The user may unsubscribe at any time using the link included in each communication or by contacting us via email.
11. USE OF COOKIES
The WEBSITE uses its own and third-party cookies to improve the user experience.
For more information, please consult the Cookie Policy.
